Superior Twin Room
- 2 Single beds
- Shower
- Heating
- Bathtub
- Balcony
Hotel · Almaty · Almaty City
Rixos Almaty
A 5-star hotel with a grand atrium, spacious rooms, and a central Almaty location near restaurants and cultural attractions.
- Central Almaty location
- Indoor pool and spa
- Spacious rooms with balconies
7.8
Very good
441 reviews
Booking.com 7.8 · 441 reviews
About
Rixos Almaty
Rixos Almaty is a 5-star hotel set in the tourist area of Almaty, about 2.8 km from Central Park. The property is known for its impressive glass-covered atrium, which guests describe as palatial and uncrowded, adding to the sense of space and luxury.
The hotel offers a range of room types, from Superior Twins to the Presidential Suite, many with balconies and city or park views. On-site facilities include an indoor pool, spa with sauna and massage services, a fitness centre, and multiple dining options, plus a 24-hour reception and paid airport shuttle.
- Non-smoking rooms
- Wi-Fi
- Parking
- Safe deposit box
- 24-hour reception
- Express check-in/ -out
In brief
What works, what to weigh
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Strengths
5 reasons to book- Impressive atrium and common areas — Guests repeatedly praise the grand, glass-covered atrium, describing it as palatial, elegant, and pleasant because it never feels crowded.
- Spacious rooms with views — Rooms are noted for being large and comfortable, with several offering balconies and views of the city, mountains, or park.
- Central, convenient location — Situated in the tourist area, the hotel is close to restaurants, cultural attractions, and shopping, and is described as being in the heart of the city.
- Attentive and courteous staff — Guests highlight the friendly and helpful attitude of the staff, from reception to baggage porters.
- Excellent breakfast and dining — Breakfast is described as tasty, and the on-site restaurant, snack bar, and lobby bar receive positive mentions.
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Worth weighing
4 to weigh- Mixed value rating — The value for money score of 7.6 is decent but not outstanding, suggesting some guests may find the price a bit high for what they receive.
- General rating lower than other categories — The 'General' category scores 6.6, notably lower than comfort (8.9) and staff (7.8), which might indicate some overall inconsistency.
- Facilities and service have room for improvement — With scores of 7.4 for facilities and 7.7 for service, these areas are slightly below the hotel's comfort and staff ratings.
- No explicit mention of some common amenities — The amenities list does not include a coffee machine in all room types or specify free parking, so guests should confirm these details.
01 — Rooms
Rooms & rates
High season: summer dates usually book out a few weeks ahead.
Deluxe Twin Room City View
- 2 Single beds
- Shower
- Heating
- Bathtub
- Balcony
Deluxe King Room Park View
- 1 King-size bed
- Shower
- Heating
- Bathtub
- Balcony
Deluxe King Room City View
- 1 King-size bed
- Shower
- Heating
- Bathtub
- Balcony
Superior Suite
- 1 King-size bed
- Shower
- Coffee machine
- Bathtub
- Balcony
Junior Suite
- 1 King-size bed
- Shower
- Coffee machine
- Bathtub
- Balcony
Executive Suite
- 1 King-size bed and 1 Sofa bed
- Shower
- Coffee machine
- Bathtub
- Balcony
Deluxe Suite
- 1 King-size bed and 1 Sofa bed
- Shower
- Heating
- Bathtub
- Balcony
Presidential Suite
- 1 King-size bed and 1 Sofa bed
- Shower
- Coffee machine
- Bathtub
- Balcony
02 — Amenities
Services & amenities
Everything included at this stay — the facilities and essentials, at a glance.
General
- Non-smoking rooms
- Wi-Fi
- Parking
- Safe deposit box
- 24-hour reception
- Express check-in/out
- Pets allowed
- Rooms/Facilities for disabled
- Wheelchair access
- 24-hour security
- Luggage storage
- Locker room
- Lift
- Currency exchange
- ATM/Cash machine
- Barber shop
- Coffee shop
- Smoke detectors
- Fire extinguishers
- Key card access
Services
- Paid airport shuttle
- Room service
- Housekeeping
- Laundry
- Dry cleaning
- Tours/Ticket assistance
- Welcome drink
Room Amenities
- Air conditioning
- Heating
- Mini-bar
- Soundproofed rooms
- Sitting area
- Dressing area
- Terrace
- Dining table
- Ironing facilities
- Free toiletries
- Sink
- Electric kettle
- Cookware/Kitchen utensils
- In-room breakfast
- Flat-screen TV
- AM/FM alarm clock
Food & Drink
- Restaurant
- Snack bar
- Bar/Lounge area
- Packed lunches
- Special diet menus
Pool & Wellness
- Indoor swimming pool
- Sun loungers
- Spa & wellness centre
- Sauna
- Turkish bath
- Steam room
- Jacuzzi
- Back massage
- Head massage
- Full body massage
- Foot massage
Business & Events
- Business centre
- Meeting/Banquet facilities
- Fax/Photocopying
Family
- Cots
- Children's menu
Accessibility
- Toilet for disabled
- Bathroom for disabled
Fitness
- Fitness centre
- Sports trainer
Photos
Gallery
03 — Reviews
What guests say
Recent verified reviews from guests who stayed here.
Guest-rated 7.8/10 from 441 reviews
Booking.com · 7.8 · 441 reviews
7.8Verified guest“We had a double room with cable channels, a seating area, and ironing facilities.”
7.8Verified guest“Exceptionally comfortable hotel in a nice area, close to restaurants, cultural attractions, and shopping. Our twin room had lovely mountain views at the back, with an electric kettle, fridge, and glassware.”
7.8Verified guest“This place is pure luxury. The main atrium feels like stepping into a palace—grand views, and it never felt crowded.”
7.8Verified guest“Fabulous hotel with a great location. The glass-ceilinged atrium is impressive, the staff courteous, and the room immaculately clean with central heating, flat-screen TV, and safe. The bed was exceptionally comfortable. Just off the centre, with cool restaurants nearby.”
7.8Verified guest“We got early check-in and late check-out. The lobby bar and pool were lovely.”
7.8Verified guest“Beautiful park view from our room, and the baggage porters were friendly and attentive. Our service dog was welcomed. The spacious lobby had a luxurious feel.”
04 — Location
Getting around Almaty
The property sits in Almaty.
Location: Rixos Almaty sits on Seifullina Street, in the tourist area of Almaty, roughly 2.8 km from Central Park. Guests describe the area as close to restaurants, cultural attractions, and shopping, making it a convenient base for exploring the city.
Nearby attractions: While the hotel does not list specific landmarks, its central position puts guests within easy reach of the city's cultural and dining scenes. The hotel can assist with tours and ticket arrangements.
Seifullina Street 506/99, Almaty, Almaty City, 050012, Kazakhstan
05 — Good to know
Policies & conditions
Hotel details are shown for reference. Final rate terms are confirmed on the partner’s site at booking.
- Check-in
- From 15:00-23:59
- Check-out
- By 12:00
- Cancellation
- Free cancellation on many rates — terms on booking page
- Payment
- Pay-at-hotel available on many rates; final terms at booking
- Pets
- Allowed
- Property
- 236 rooms
06 — Questions
Frequently asked
What are the check-in and check-out times at Rixos Almaty?
Check-in is from 15:00 to 23:59, and check-out is until 12:00.
Is parking available at the hotel?
Yes, parking is available on-site.
Are pets allowed at Rixos Almaty?
Yes, pets are allowed at the hotel.
Does the hotel offer an airport shuttle?
Yes, a paid airport shuttle service is available.
Is there a spa or wellness centre?
Yes, the hotel has a spa and wellness centre with a sauna, Turkish bath, steam room, and Jacuzzi, as well as massage services.
Are there family-friendly amenities?
Yes, the hotel provides cots and a children's menu.
The bottom line
Rixos Almaty delivers a luxurious, comfortable stay with its palatial atrium, spacious rooms, and attentive staff. While value and general satisfaction scores are moderate, the overall experience, especially for those who appreciate grand common areas and a central location, justifies a look for travellers who prioritize comfort and atmosphere.
7.8A grand and comfortable choice in central Almaty, ideal for those who value spaciousness and elegant surroundings.
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